A camera is required to use Video Advisor. At the beginning of each call, the app will automatically configure your camera and audio settings. If you attempt to use this service without video, you will get an error stating "No camera detected."

Appointments are not necessary — you can request immediate service at any time!

It's always a good idea to have your valid state-issued identification on hand in the event our records need updating. Otherwise, we'll let you know during the interaction what else you might need to accomplish your request.

We can send your joint owner(s) the meeting coordinates via email and they can join on their own device, wherever they are!